Assisted Selling & Endless Aisle

Sell the whole catalog — right from the aisle

Associates build a basket with the customer on the floor, add products that aren't even in this store, then hand off checkout however the customer prefers — the Shopify cart to finish online, or the POS to ring up at the counter. No retyping, no lost baskets, no walkouts.

The problem

An empty shelf shouldn't mean a lost sale

When the size, colour, or model a customer wants isn't on the shelf, the sale walks out the door. Associates have no fast way to sell what's in the back, in another store, or online — so "we're out" becomes the end of the conversation instead of the start of a checkout.

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Walkouts

The one variant a customer wants is out of stock, and there's no quick way to sell it from somewhere else — so they leave empty-handed.

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Catalog stuck behind the counter

Associates can only sell what's physically on the floor, even though the full catalog is available online and across other locations.

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Clunky handoffs

Getting a floor conversation to online checkout or the register means retyping items, re-scanning, or rebuilding the basket from scratch.

Capabilities

Turn any aisle into a full checkout

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Build a basket on the floor

Scan or search any product and add it to a shared basket while you're standing with the customer. Adjust quantities and review the order together before checkout.

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Endless aisle

Sell sizes, colours, and models that aren't in this store. Associates reach the entire catalog from the aisle — not just what's on the shelf in front of them.

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Send to the customer's cart

Hand off to Shopify checkout in seconds. The basket lands in the customer's cart so they can complete the purchase online, on their own device, whenever they're ready.

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Push to the POS

Send the basket to the point of sale as a suspended transaction, ready to ring up at the counter. The customer walks to the register and pays — nothing to re-enter.

Checkout handoff

One basket, two ways to close the sale

AisleOptix meets the customer where they want to buy. Build the basket once on the floor, then send it to their Shopify cart to finish online or push it to the POS as a suspended transaction at the register. Either way the items carry over exactly — no retyping, no re-scanning.

See it in action
Shopify cart
Complete online, any device
Suspended sale
Ready at the POS
Full catalog
Endless aisle from the floor
Mobile-first
Any iOS or Android device
Endless aisle

Meet customers where they want to buy

Shoppers don't think in terms of "this store's stock." They want the product — in their size, in the colour they like — and they'll buy it wherever it's easiest. Endless aisle lets your associates say yes to every request and close the sale on the spot, whether the customer pays at the register or finishes online later.

Say yes to every request

When the shelf is empty, associates still have an answer: add the item from the wider catalog and keep the sale moving.

Let the customer choose checkout

Some shoppers want to pay now at the counter; others prefer to finish online at home. The same basket supports both without extra work.

No lost baskets

The basket an associate builds carries over intact to the cart or the POS, so nothing gets dropped between the aisle and the sale.

FAQ

Assisted selling questions

What is endless aisle in AisleOptix?

Endless aisle lets associates sell products that aren't physically in the store. From the mobile app they can scan or search the entire catalog — including sizes, colours, and models stocked elsewhere or online — and add them to a basket with the customer, so an empty shelf never has to mean a lost sale.

How does the customer complete their purchase?

However they prefer. An associate can send the basket to the customer's Shopify cart to finish online, or push it to the POS as a suspended transaction that's ready to ring up at the counter. The items carry over exactly, so there's nothing to re-enter.

Do associates need special hardware?

No. Assisted selling runs in the AisleOptix mobile app on any iOS or Android device. Associates build the basket by scanning barcodes or searching, right from the aisle — no dedicated scanner, kiosk, or desktop required.

Does the basket stay in sync with Shopify?

Yes. When an associate sends a basket to online checkout it becomes the customer's Shopify cart; when it goes to the register it lands at the POS as a suspended sale. The floor and your Shopify store stay in step, so there's no retyping and no rebuilt orders.

Ready to sell the whole catalog from the floor?

See a walkthrough tailored to your store setup and Shopify checkout.